Customer satisfaction is important to us.

Returns

Returns are accepted only if:

  • The product is damaged during transit.
  • The wrong product has been delivered.
  • The product is missing from the order.

Requests must be made within 48 hours of delivery.

Customers may be required to provide:

  • Order Number
  • Product photographs
  • Unboxing video (if applicable)

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned once opened or used:

  • Cosmetics
  • Personal Care Products
  • Beauty Products
  • Skincare Products
  • Hair Care Products
  • Fragrances

unless they are received damaged or incorrect.

Refunds

Once approved, refunds will be processed to the original payment method within 5–10 business days.

For Cash on Delivery orders, refunds may be processed via bank transfer or UPI after verification.